Your Privacy Comes First at tnb11
We've built tnb11 around your account security and data protection. Every transaction through DANA, OVO, GoPay and QRIS is encrypted. Your gaming history, payment details and personal information...
How We Handle Your Information
tnb11 collects account details, payment methods and gaming activity to deliver your lobby experience. We use your data to process DANA, OVO, GoPay and QRIS transactions, prevent fraud and comply with local regulations in supported Indonesian regions. Your information is never sold to third parties. We retain data only as long as your account remains active, then securely delete it per our
retention schedule. Encryption protects all data in transit and at rest.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Privacy Questions? Reach Out
Email Support
Send privacy concerns to our data protection team. We respond within 24 hours to requests about your personal information, data access and account deletion.
Live Chat
Chat with our support team during lobby hours. They can explain how your payment data flows through QRIS, DANA, OVO and GoPay, and answer policy questions.
Account Settings
Manage your privacy preferences directly in your account dashboard. Update contact details, review login history and control data sharing settings anytime.
Privacy Standards We Meet
Encryption Standard
All account logins, payment submissions and gaming sessions use TLS 1.2+ encryption. Your QRIS, DANA, OVO and GoPay transactions are protected end-to-end.
Fraud Detection
We monitor account activity for suspicious logins and unusual payment patterns. Automated alerts protect your account from unauthorized access in real time.
Data Minimization
We collect only the information needed to run your account and process payments. No unnecessary data is stored; no tracking pixels follow you off-site.
Third-Party Audits
Our privacy practices are reviewed annually by independent security firms. Audit reports confirm our encryption, access controls and data handling meet industry benchmarks.
Incident Response
If a data breach occurs, we notify affected users within 72 hours and provide guidance on account recovery. Our incident team works with local authorities where required.
Compliance Team
Our legal and compliance staff stay current with Indonesian data protection rules and regional payment regulations. Policy updates reflect changes in local law.
Privacy Across tnb11
| Live Casino Tables | Your live dealer session data is encrypted. We don't record video feeds; only your bets and account activity are logged for your statement. |
|---|---|
| Slot Lobbies | Slot play history is tied to your account. Spin results are generated server-side; no client-side data is stored on your device. |
| Sportsbook Markets | Your betting slips and wager history stay private. We don't share your picks or betting patterns with third-party analytics firms. |
| Payment Rails | QRIS, DANA, OVO and GoPay transactions are tokenized. Your actual payment credentials are never stored on our servers. |
| Account Dashboard | Your login history, device list and session log are visible to you only. Two-factor authentication adds a second layer of access control. |
| Mobile App | App permissions are minimal: location is optional, camera and microphone are never requested. Data syncs securely between app and web account. |
| Email Communications | We send account alerts, payment confirmations and policy updates only. Unsubscribe from marketing emails anytime in your notification settings. |
What Defines Our Privacy Approach
Zero Tracking
We don't use cookies to follow your browsing after you leave tnb11. Your lobby activity stays within your account; no off-site profiling occurs.
Transparent Logs
Every login, payment and withdrawal is logged and visible in your account history. You can audit your own activity anytime from your dashboard.
Secure Deletion
When you close your account, we delete your personal data within 30 days. Backups are purged after 90 days per our retention policy.
Payment Tokenization
QRIS, DANA, OVO and GoPay details are tokenized on first use. We never store full payment credentials; only tokens are kept on file.
Access Controls
Only authorized staff can view account data, and only when needed to resolve your support request. All data access is logged and audited monthly.
Policy Updates
When we change this policy, we notify you 30 days in advance. You can review changes in your account settings before they take effect.